From Outsourced Training to In-House Capability How Petronas Built Its Own Simulation Center

The transformation of Petronas’s training strategy over the past decade offers one of the clearest examples of how national oil companies are reshaping the global simulation training market. Like many NOCs, Petronas historically relied on a combination of in-house training programs and outsourced training services from international providers. Malaysian drilling crews traveled to training centers in Europe and the Middle East for advanced simulation training, and Petronas paid a premium for the privilege. The arrangement worked, but it was expensive, logistically complex, and increasingly unsustainable as the company expanded its operations and needed training capacity at a scale that outsourcing could not efficiently provide.

The decision to build in-house simulation capability was driven by a straightforward cost-benefit analysis. Petronas calculated that the cumulative cost of outsourced simulation training over a five-year period would exceed the capital investment required to establish a dedicated simulation center. The in-house center would also provide additional benefits that the outsourcing model could not deliver: training scenarios customized to Petronas’s specific operational conditions, training schedules that aligned with the company’s operational calendar rather than an external provider’s availability, and the ability to train larger crews more frequently without the budget constraints of per-trainee outsourcing costs. The business case was compelling, and Petronas proceeded with the investment.

The procurement process that followed provides a practical example of how rigorous equipment evaluation works in practice. Petronas issued a comprehensive tender that specified technical requirements across multiple simulator categories, certification requirements, service and support expectations, and a multi-year maintenance agreement structure. The evaluation team shortlisted three manufacturers — two Western and one Chinese — and conducted a oil and gas production simulation technical assessment at each manufacturer’s facility. Esimtech, the Chinese manufacturer on the shortlist, had established a regional presence in Southeast Asia and had reference installations in neighboring countries that the evaluation team could visit and inspect.

The evaluation revealed that the equipment met the specified technical requirements. The mathematical models were validated against field data. The certification documentation was in order. The total cost of ownership analysis — factoring in hardware cost, installation, curriculum development, instructor training, and the five-year service agreement — showed a significant advantage for the Chinese option. The Western manufacturers offered excellent equipment and established service networks, but their pricing reflected the premium that the market had traditionally commanded. Petronas ultimately awarded a contract that included multiple drilling and well control simulators, portable systems for field deployment, and VR emergency training platforms — a comprehensive simulation capability established at a total investment that was substantially below the cost of continuing the outsourced training model for an equivalent period.

The results since the center opened have validated the investment decision. Petronas now processes training volumes that would have been prohibitively expensive under the outsourcing model. The training scenarios have been customized to reflect Malaysian operational conditions, including the specific well geometries, reservoir characteristics, and equipment configurations that Petronas crews encounter in their operations. Instructor training programs have developed a cadre of local training professionals who understand both the simulation equipment and the operational context in which Petronas crews work. The center has become a regional training hub, serving not only Petronas’s own training needs but also those of contractors and partners operating in Malaysian waters.

The oil and gas production simulation procurement approach that Petronas followed — rigorous technical evaluation, side-by-side comparison of multiple manufacturers, total cost of ownership analysis, and reference installation visits — represents a best practice that training managers across the industry can adapt for their own procurement processes. The key lesson from the Petronas experience is that the evaluation process should be structured to reveal the true capability of each manufacturer’s equipment rather than relying on brand reputation or established relationships. When the evaluation is done properly, the results can challenge assumptions about which manufacturers can meet the training center’s requirements — and the best value may come from a supplier that the evaluation team had not initially considered as a primary option.